Last successful backup: November 21, 2008

I saw this one about a month ago. When I told the Doctor he shook his head but wasn’t surprised. He suspected there was a problem but didn’t know how to resolve it or who to call on. Backing up your Practice’s data is not as easy as you may think. It often involves running pre and post commands to start and stop your database, disk space management (so the backup drive isn’t full after 1 or 2 backups), and setting up reporting so someone knows whether or not the backup is running. Beyond that, frequent testing is a great way to verify that not only is the backup running but it’s backing up the critical data successfully.

Here is what you need to tell your technology provider you want:
1. Emails sent to yourself or staff to simply state: “Backup successful” or “Backup failed”
2. A step by step guide for whoever manages the backup on a daily basis. (1. Stop backup drive, 2. Remove drive, 3. Switch drive, 4. Check backup log, etc…). You can then hold this person accountable.
3. A copy of the backup history – How often does it run successfully vs fail?
4. Frequent testing of the backup to ensure a restore can be done. You never know when you might need it.

Let us know if you need help with any of these. We’ll analyze your backup solution for free and tell you how to make it work the way its supposed to.

Check back for more on methods of backing up and what technologies to avoid (tapes) and which ones to utilize.

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